1. The 30-day guarantee
You may request a refund for a Ready for Anything digital product within 30 calendar days after the original purchase date. The request is considered timely when it is sent through our Customer Service form or received at our support email within the 30-day period.
The guarantee applies to the purchase price of the digital package. It does not cover separate third-party charges, currency-conversion fees or bank fees that we did not collect.
2. How to request a refund
Use the Customer Service form and select “Refund request,” or email support@readyforanything.academy. Include:
- Your full name.
- The email address used for the purchase.
- Your order or transaction number.
- The package purchased and purchase date, if known.
- A brief statement that you are requesting a refund under the 30-day guarantee.
You do not need to provide a detailed reason, although feedback helps us improve the products.
3. Review and processing time
We aim to acknowledge refund requests within two business days. Approved requests are submitted to the payment processor promptly. The time for funds to appear depends on the processor, card network and financial institution and may take additional business days.
Refunds are issued to the original payment method whenever possible. We may ask for reasonable information to verify the purchaser and prevent unauthorized refunds. Refund approvals are recorded server-side and immediately revoke member download access for the affected order.
4. Access after a refund
When a refund is approved, your license to use the refunded digital products ends. We may disable download links or member access. You agree to delete electronic copies and stop using printed copies, except where applicable law gives you a right that cannot be waived.
5. Abuse, fraud and excluded transactions
We may deny or limit a refund request when there is credible evidence of payment fraud, identity misuse, chargeback abuse, repeated purchase-and-refund behavior, unlawful redistribution, commercial use, or another material violation of the Terms & Conditions. This does not limit any non-waivable consumer rights.
Purchases made through a third-party marketplace may be subject to that marketplace’s refund process when it controls the transaction.
6. Chargebacks and payment disputes
Please contact Customer Service before filing a chargeback so we can attempt to resolve the issue. Filing a chargeback does not expand the 30-day guarantee and may delay resolution while the payment processor investigates.
7. Questions
Email support@readyforanything.academy, or use the Customer Service form.